RAIN and/or WIND POLICY

What is your weather policy?
Your child's safety is our main concern. We reserve the right to cancel delivery due to rain or high winds. There is no charge to you. If there is ANY chance of RAIN/ GUSTY WIND in the weather forecast, we WILL NOT deliver any bounce house. No exceptions. This is necessary to prevent mildew, safety and keep our bounce houses in great condition. 

Do you deliver and set up? 
Absolutely! Our courteous drivers will deliver and set up each bounce house and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 15-20 minutes, and take down is about 10-15 minutes. This service is included in your rental cost.

What kind of power is required?
Our bounce houses plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the bounce house should be no more than 75ft from that outlet. If you would like to set up a bounce house at a park or place without an electrical outlet within 100ft, let us know and we can arrange to use a generator for an additional charge.

What type of surface can the bounce house be placed on?

The safest surface is a level grassy area. However, we can set up on concrete, asphalt, bark or dirt. We will ask when placing your ordering which surface we will be setting up on and we will make sure we are prepared with the proper anchors to safely secure your bounce house. NOTE: We use heavy duty, 12-18 inch stakes to anchor into the ground/grass as required by insurance and for safety purposes therefor we are not responsible for property damage as written into our release agreement signed at the time of delivery. 

How much room do I need to set up a bounce house?

You should have a clear area that is 15'x15' with a vertical clearance of 15'-22'. When you call to reserve you bounce house, we will let you know the dimensions for the particular bouncer you will be renting.

Are you Insured?
Yes. We are fully insured in the event of injury due to our gross negligence or malfunction of our equipment. This statement in no way implies legal responsibility. Please read your rental agreement. Our coverage is a 2 million dollar aggregate insurance policy. 
Please note: All individuals and/or companies that rent a bounce house are required to sign a liability waiver prior to set up. We CANNOT set up a bounce house until the liability waiver is signed by an adult.

Are bounce houses safe?

Yes. Our bounce houses are constructed to be as safe as possible. Each bounce house comes with a safety front step, emergency exits, and 18 inch stake tie downs. As with any activity involving small children, an adult should supervise. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the bounce house. All of our bounce houses are covered for weather protection (direct sun & light rain) and they have netting on all four sides to allow for greater visibility and air circulation.

Can I have my party at a park?

Yes. Bounce houses are great for parks. Parks include: City of Salinas, Monterey County & Watsonville and all private parks. Be sure to let the parks department know that you will be having a Bounce House. Many parks do require a permit. Also, not all parks offer electricity, therefore we have generators available for rent. We will ask when you set up your reservation with us.

How many kids fit in the bounce house?
SIMPLE! We suggest going by weight and size of children. Younger children have less balancing skills and need to be watched carefully! Adult supervision is always required.
 **For an additional fee, we can provide trained supervision for any event.

What are the bounce house rules?
Adult supervision is required at all times. 
No shoes, eyeglasses, food, gum, candy, or drinks, party confetti. 
No climbing on the walls or netting or pulling down/hanging from the inside pillars.
No flipping, somersaults, wrestling, or fighting. 
No SILLY STRING! (We have the right to enforce up to a $1000.00 cleaning fee)

Allow only the same size kids to bounce at a time.

Is there a deposit required to reserve a bounce house?

No. All we need to know is the date, time & location of your event as well as the bounce house theme you prefer. We will collect CASH payment at the time of delivery or we can run a credit card the day before the party at our website. You can also pay in advance by stopping by our Indoor Bounce Center.

When should I reserve a bounce house?

Bounce houses are reserved on a first-call, first-serve basis. Popular bounces book up 1-2 months in advance. The earlier you book, the more choices you have to choose from. If you have a date, please reserve early since there is no deposit required. If bounce houses are available, we are able to take same day reservations. (Rate maybe increased for same day reservations) Please note that we are unable to accommodate same day park reservation parties.

How do I reserve my bounce house?

Simple! Just call us at 209-518-15522 and we will happily reserve your unit and answer any questions you might have.

 

What if I have to cancel?
No Problem. Just give us a call, preferably a 24 hr notice, and there is no cancellation fee. However, we would appreciate as much notice as possible so we have a chance to rent your bounce house to someone else; we usually have a waiting list.

Do you ever provide monitoring/supervision?
ABSOLUTLY! For an additional fee, we can provide trained supervision for any event, just ask!

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NOTE: We require and provide paid supervision by our company for all large events, including corporate parties, family reunions, etc.